Shipping Information Shipping Information …………Holiday Shipping Guidelines………….. With the holiday season upon us we ask that you take extra time when choosing your shipping method by reviewing our shipping tables and the approximate delivery time frames listed below. Please note as stated on UPS.com the “UPS Service Guarantee” continues to be suspended for all shipments until further notice due to the worldwide pandemic. Wilderness Dreams will not guarantee delivery by a specific date. We suggest placing your order no later than December 16th for orders being delivered within the US via the US Mail. For additional shipping deadline information please visit the links for USPS and UPS: https://faq.usps.com/s/article/2020-Holiday-Mailing-Deadlines https://www.ups.com/us/en/help-center/shipping-support/days-of-operation-us/holiday-shipping-us.page? Placing Orders Orders must be placed through WildernessDreams.com. If you are having trouble placing an order through the site, please contact us. Order Questions / Changes We will begin processing your order as soon as it is placed so we can get it on its way to you. With that in mind, we may not be able to change an order after it is placed. If you have questions about your order or need to make a change, please contact us immediately and be ready to provide your name, address, and order number. Sales Tax Sales tax, if applicable, will be added to your order if it is shipped from the same state or province as your shipping address. Some areas require that sales tax also be assessed on shipping and handling charges. Shipping and Handling Charges During check out, you can view the shipping and handling charges for your order. The state or province may require tax to be applied to shipping and handling charges. 48 Contiguous States Order total Saver (4–7-day) UPS Ground (3–5-day) UPS 2-day UPS Next-Day Air Saver Up to $98.99 $8.95 $24.95 $39.95 $64.95 $99 – $199.99 Free $29.95 $44.95 $74.95 $200+ Free $39.95 $49.95 $89.95 UPS 2-day and UPS Next Day Air is available for orders placed by 12:00pm CST, Monday – Friday. These services are not available for PO Boxes. UPS Next Day Air requested on Friday will be delivered on the following Monday; Saturday delivery not available. Orders are processed and shipped Monday through Friday. Alaska, Hawaii, US Territories, and APO/FPO Order total Saver (4–7-day) Up to $98.99 $11.95 $99 – $199.99 $14.95 $200+ $16.95 Your order can be shipped to Alaska, Hawaii, US Territories, and APO/FPO addresses via our Saver (US Postal Service) method only. APO/FPO delivery time can be up to 4-6 weeks. Canada and other International Locations Wilderness Dreams ships to most countries. All orders shipped outside of the United States will be shipped via US Postal Service. Taxes and duties may be charged by your country when your order arrives. Those additional charges are your responsibility. *Please note with the current COVID-19 situation happening, we are seeing longer than normal shipping times to Canada and other countries. Some shipments have taken up to a month. Please be aware of this when making your buying decision. Thank you. Order total Canada (4–7 days) Up to $19.99 $29.95 $20 – $39.99 $34.95 $40 -$59.99 $39.95 $60 – $79.99 $44.95 $80 – $99.99 $49.95 $100+ $54.95 Order total International (5-10 days) Up to $19.99 $29.95 $20-$39.99 $34.95 $40-$59.99 $39.95 $60-$79.99 $44.95 $80-$99.99 $49.95 $100+ $54.95 Returns and Exchanges Please see complete information about Returns and Exchanges here.