Orders must be placed through WildernessDreams.com. If you are having trouble placing an order through the site, please contact us.
Order Questions / Changes
We will begin processing your order as soon as it is placed so we can get it on its way to you. With that in mind, we may not be able to change an order after it is placed. If you have questions about your order or need to make a change, please contact us immediately and be ready to provide your name, address, and order number.
Sales tax, if applicable, will be added to your order if it is shipped from the same state or province as your shipping address. Some areas require that sales tax also be assessed on shipping and handling charges.
Shipping and Handling Charges
During check out, you can view the shipping and handling charges for your order. The state or province may require tax to be applied to shipping and handling charges.
48 Contiguous States
|UPS Ground (3–5-day)||UPS 2-day||UPS Next-Day Air Saver|
|Up to $74.99||$8.95||$19.95||$34.95||$59.95|
|$75 – $199.99||Free||$24.95||$39.95||$69.95|
UPS 2-day and UPS Next Day Air is available for orders placed by 12:00pm CST, Monday – Friday. These services are not available for PO Boxes.
UPS Next Day Air requested on Friday will be delivered on the following Monday; Saturday delivery not available.
Orders are processed and shipped Monday through Friday.
Alaska, Hawaii, US Territories, and APO/FPO
|Up to $59.99||$11.95|
|$60 – $199.99||$14.95|
Your order can be shipped to Alaska, Hawaii, US Territories, and APO/FPO addresses via our Saver (US Postal Service) method only. APO/FPO delivery time can be up to 4-6 weeks.
Canada and other International Locations
Wilderness Dreams ships to most countries. All orders shipped outside of the United States will be shipped via US Postal Service. Taxes and duties may be charged by your country when your order arrives. Those additional charges are your responsibility.
*Please note with the current COVID-19 situation happening, we are seeing longer than normal shipping times to Canada and other countries. Some shipments have taken up to a month. Please be aware of this when making your buying decision. Thank you.
Returns and Exchanges
Please see complete information about Returns and Exchanges here.